Domestic Shipping policy
Oz Abstract Tokyo Online Boutique accepts and process orders from any where in Japan.
We provide our customers with door-to-door delivery service using KuroNekoYamato Takkyubin, at a flat rate of ¥500.
It doesn`t matter where you order from or the size and weight of your order, domestic shipping fees are always the same.
All packages are insured for the value of the inclosed order and once shipped usually arrive with in 1 to 2 days.
After processing your order, we will contact you via e-mail to personally inform you that your order has sent. We will also forward you the 12 digit tracking number attached to each and every package.
Using the tracking number you will be able to follow up on the status of your order as it is making its way to you and contact your local KuroNeko Yamato representatives to schedule a delivery at your convenience.
Please use the following link for detailed tracking information of your order: ヤマト運輸
(Simply type in the 12 digit tracking number at the box to your right and click the green button)
You can also contact KuroNeko Yamato by calling the customer service center here: 0120-01-9625
The status of your order will also be updated in your account with us. Feel free to access your account at any time to view the most recent information regarding your orders.
If you need further assistance please dont hesitate to contact us directly at any time. We are here to help.
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