International Shipping policy
Oz Abstract Tokyo Online Boutique accepts and process orders from any country on the planet.
We provide our customers with door-to-door delivery service using EMS (Express Mail Services) at an international FLAT rate of ¥1,500 (approx. USD $20).
It doesn`t matter where you order from or the size and weight of your order, international shipping fees are always the same.
All packages are insured for the value of the inclosed order and usually arrive with in 5 to 7 business days.
After processing your order, we will contact you via e-mail to personally inform you that your order has sent. We will also forward you the 13 digit tracking number attached to each and every package.
Using the tracking number you will be able to follow up on the status of your order as it is making its way to you and contact your local EMS representatives to schedule a delivery at your convenience.
Please use the following link for detailed tracking information of your order:
Express Mail Service (EMS) - Japan Post
(Simply type in the 13 digit tracking number at the box to your right and click GO)
The status of your order will also be updated in your account with us. Feel free to access your account at any time to view the most recent information regarding your orders.
Be advised that importation laws and regulations differ from one country to another. Import taxes and duties may apply when receiving your order.
Oz Abstract Co., Ltd. is in no way responsible for handling, negotiating, or covering these costs.
If you need further assistance please dont hesitate to contact us directly at any time. We are here to help.
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